Price Match Guarantee
We'll match the price shown on any US-based retailer's website for the identical in-stock product (same size, color, year) within 14-days of purchase.
If you've not bought yet...
Live Chat or call (866) 440-2288 with where you saw the identical product at a lower price, and we'll take your order at the lower price. Plus you'll earn our love and a bunch of stuff you don't get from those other guys.
If you’ve already bought from us…
Live Chat or call (866) 440-2288 with where you saw the identical product at a lower price, and we'll credit back the difference by your original payment method.
The Boring Price Match Rules
- Price match must be on an item of identical color, size, and style.
- The item must be first quality.
- The retailer's promotions must be publicly visible on their site for verification.
- The retailer's website must be an authorized distributor of the brand.
- The retailer's price must be published in U.S. dollars.
- 123 Security does not consider websites which operate as an auction, discounter or liquidator as competitors and therefore will not match prices of these retailers.
- During 123 Security promotions, items can be discounted through either a price match or a 123 Security promotion, but not a combination of both.
Why No Price?
123 Security enters into Minimum Advertised Price (MAP) agreements with some suppliers. According to these agreements, which vary in details from vendor to vendor, the retailer can sell an item for any price, but may not advertise the item for an amount less than the Minimum Advertised Price (MAP) which is set by the supplier. Retailers agree to MAP contracts because the vendor makes it worthwhile for them to do so. A retailer who abides by the agreement can count on getting first news and early shipments of new products and enjoys a favored status. At 123 Security, while we abide by our MAP agreements, our lowest selling price is always what you pay.
Pricing & Availability
Due to changing cost and availability, we reserve the right to alter our prices. Our pricing and availability are subject to change without notice. Every effort has been made to ensure the accuracy of the information listed. However, 123 Security does not assume any responsibility for any errors contained therein nor from orders arising from those mistakes. We reserve the right to cancel any orders received without prior notice.
Our prices often change due to supply, demand, specials and other uncontrollable factors. 123 Security offers a Price Match Guarantee. If you place an order, and the price is lowered on our website at a later date, we are not obligated to refund the difference.
Please understand that the receipt of an email order confirmation does not constitute the acceptance of an order; it confirms that our system has received your order. Payment Verification may be required before the acceptance of any order.
We reserve the right to correct any rare pricing errors or other errors on our website, to limit the order quantity for any item, and to refuse service to any customer.
Discount Codes & Rebates
Discount codes must be entered at the time of payment and may not be redeemed retroactively. All discount codes we issue are non-negotiable. Limit one discount code per transaction. We reserve the right to cancel or reject any order if in our opinion the coupon used was unauthorized, ineligible, obtained illegally or altered in any way. Discount coupons may not be used on orders which have already been discounted. The content of third party coupon sites may include technical inaccuracies or typographical errors for which 123 Security assumes no responsibility.
Free Economy Shipping*
Promotional offer is only valid on eligible items. Ineligible items are subject to shipping charges. This promotional offer cannot be combined with any other offer, coupon, discount, nor is this promotional offer valid on previous purchases. Multiple quantities of the same item may require additional shipping charges. Only applies to orders to be shipped via economy shipping to a valid address in the contiguous 48 United States. This promotional offer is not available for shipments to APO/FPO addresses. Offer is subject to adjustment due to returns, cancellations, and exchanges. Additional exclusions may apply. We reserve the right to change or end this offer at any time.
*Excludes bulk Wire / Cable, Uninterruptible Power Supplies (UPS), Multi-channel Power Supplies, Large Format Monitors, PC-based DVR, and Oversized Mounts / Racks. In general, items which exceed 30 pounds do not qualify for free economy shipping.
Local Sales Tax
We collect state sales tax on items shipping to New York State. In other states where we don't collect sales tax, it is the customer's responsibility to assure that all appropriate state use taxes are paid.
Government, education, non-profit organizations, public charities, churches and other religious organizations usually qualify for tax-exempt purchases. Once approved, customers may make tax-exempt purchases on behalf of their organizations.
Here's how it works:
- Online Orders: Enter your Tax ID number and upload your Resale Certificate during checkout.
- Offline Orders: Email or fax a completed Resale Certificate to (646) 293-6556.
All orders are subject to 123 Security's verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that order and ship-to information are legitimate. If your order requires verification, we will advise you by email or phone.
It is also important that you understand what we mean by bill-to information on the checkout process. The bill-to address is the address to which your bank mails your monthly credit card statement and related correspondence. The bill-to address you provide us must agree with the address that the card issuing bank has on file. Please be sure you provide the correct information, even if the items are to be shipped to a different location.
We regret that this is necessary, but it is designed to protect the card owner as well as the retailer.
Do you honor price adjusting for sales and promotions on 123 Security?
If a previously purchased item is marked down within seven (7) days of the original order date, 123 Security will adjust the price of an item, once. To verify a price adjustment, please contact us.
- Include your original order number with your request.
- Eligible refunds will be applied to your original form of payment.