• If your order is being shipped from 123 Security (not drop-shipped) to a U.S. shipping address, you will receive an Estimated Delivery Date (EDD) in shipping confirmation emails and a link to track your shipment and sign up for SMS text notifications.
  • Orders may arrive in separate shipments.
  • Order cutoff times for all domestic orders shipping via UPS, FedEx Economy, or FedEx Priority: Monday - Friday: 4:00 PM ET.
  • Domestic orders shipping via USPS, FedEx Saver, or Truck (non-rush), received before 7:00 AM ET will be shipped same day.
  • International orders received before 7:00 AM local New York time will be shipped same day.
  • Some items on our website are not regularly stocked at 123 Security. Availability of these items will show as Drop Ship, Pre-Order or Special Order.
  • 123 Security cannot be held responsible for any lost, damaged or missing package(s) if you change the shipping address after your order has shipped.
  • Drop Ship: These items will be shipped to you directly from the manufacturer. These items take about 7-10 days to arrive at U.S. destinations.
  • Pre-Order and Special Order: If one of the items in your order include one of these non-regularly stocked items, we will ask you during checkout to choose whether you would like us to ship your full order when all items are in stock or if you would like to split the shipment (this will not cost you more). The estimated delivery shown reflects the shipping time once 123 gets the item in stock. (International customers: If you choose to have a non-regularly stocked item priced below $500 shipped separately, it will be shipped via USPS when it arrives at 123.)
  • The tracking number you receive from us in an Order Status email during the daytime may not be updated on the carrier's website until that evening. You may also track your order on our website (login not required).
  • Business days are defined as Monday through Friday, except holidays.

All orders are subject to approval by our verification department. We will notify you by phone or email should your order be delayed.

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